Service

 

ENGINEERING CONSULTANCY AND TECHNICAL SERVICE SUPPORT
We can support our clients by introducing, advising, and/or selecting of products and materials according to the required international standard specification or the customized specification of each individual project. Our engineer team is ready to respond to the client’s requests, including but not limit to the following issues:
  • Technical support documents
  • Pipes, fittings, flanges, and other piping materials
  • All kinds of manual valves
  • Pneumatic and electric actuated valves
  • Building Automation Systems

 

 

POSITIVE MATERIAL IDENTIFICATION SERVICE

Positive Material Identification (PMI) is one of the most common Non-Destructive Testing (NDT) methods. With PMI test, the alloy composition of a certain material can be determined. If the material certificate is missing, or it did not mention what the alloy composition of such material is, or the client wants to recheck the alloy composition of doubted material, then PMI test can be a solution. We have a portable X-Ray Fluorescence (XRF) analyzer which is one of the quickest and comprehensive methods for PMI test. PMI test can be done on the shop floor to ensure that the documentation remains intact during the manufacturing process. The customer can also request for a PMI test on the finished product at job site, and PMI test report(s) can be provided as part of the turn over package and delivery (Service charge will be required for PMI test).

 

VALVE TESTING SERVICE

Pressure tests are usually performed to ensure the safety, reliability, and leak tightness of new pressure systems (i.e. valves). There are two methods for pressure tests, including hydrostatic and pneumatic. A hydrostatic test is performed by using water as the test medium, whereas a pneumatic test uses air, nitrogen, or any non-flammable and non-toxic gas. Pressure test can also be provided as per the client’s request. We can perform pressure tests both pneumatic and hydrostatic methods (according to API or JIS standards.) on our valves before delivery to the customer (Service charge will be required for valve testing).

 

PIPE END GROOVING SERVICE

We also offer modification service by grooving the carbon steel pipes’ ends for NPS 12” and smaller (Service charge will be required for pipe modification) for customers who prefer grooved piping system, which is designed for roll grooved standard pipe or roll grooved light wall pipe.

 

DELIVERY SERVICE

For domestic customers, we can deliver our products to the client’s job site on the next business day after receipt of the client’s order confirmation/purchase order (Service charge may be required for remote areas). For overseas customers, our normal delivery term is “Ex-work” at our warehouse, but we can also offer other delivery terms, if the client requests.

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